Policies, Terms & Conditions:

Milton Chalet Motel

To ensure fairness to all customers and maintain the highest standards expected as members of MANZ (The Motel Association of New Zealand), we have adopted the following:

POLICIES, TERMS & CONDITIONS:

• Tariffs: Seasonal/Unit rates and minimum booking periods apply.

• Cancellation/Refunds: Cancellations made up to 7 days before the booked date incur no charges. Thereafter, the deposit may be retained. Cancellations with less than 48 hours notice may result in the total amount for the booked accommodation being charged. No charges will be made against card details unless the client fails to arrive for the booked accommodation.

• Check-In: is available from 2 p.m. on the day of arrival. Check-out time is 10 a.m. on the day of departure, early check-in and late check-out is by arrangement only and may incur an additional charge.

• Changes in Reservation Term: Any changes in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability of rooms. Earlier departure than the reserved date may not result in a refund unless the motel management approve and are able to re-let the booked accommodation.

• Smoking and other offensive smells: is not allowed in any of the Units. If you do smoke or cook shell-fish (or similar) then you may be charged appropriate cleaning and loss of income charges.

• Guests: No visitors are allowed in rooms after 10 p.m. All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel, will be charged to the registered guest. Guests vehicles are to be parked outside the complex.

• Payment: for all accommodation must be made in full on the day of departure (if not already done so). Overdue/recovery charges may be made if your account is not paid on time.